Open the listing location, select Reviews.If you are signed into your Google My Business account:.Instead, the review must violate Google policies or be associated with an incorrect location or listing.įor reviews meeting these criteria, Google offers the following tips for flagging the review: Just because you disagree with a review does not mean it will be removed. It is important to understand that Google will only remove reviews in certain circumstances.
How to Request Removal of a Bad Review on Google However, a little creativity can improve the likelihood that Google will take down a negative review before it does too much damage. Any business owner or marketer will tell you that removing a bad review from Google can be frustrating. The answer: Go through the standard process of reporting reviews to Google for removal. So, if you get a bad review on Google and the management tool doesn’t work for you, what can you do to remove it? This is unfortunate news for businesses with more than a handful of office locations (and, thus, multiple GMB listings) as well as agencies that manage a high volume of business profiles for their clients.
If you manage more than a small number of Business Profiles (we have seen accounts with as few as a dozen listings where the tool is not available), you get a message saying the “process is not available.” The problem: The tool doesn’t work for many accounts with multiple Google My Business listings. With the new GMB reviews management tool, account holders can report reviews to Google for removal and check the status of previously flagged reviews. Google My Business (GMB) is expanding the ability of marketing agencies and business owners to manage their reputation on the platform – in theory, anyway. When a user writes a bad review on Google, the negative impact on reputation is magnified by the aggravation of trying to get the review removed.
Business owners and marketers alike know the problems created by a bad review.
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